Welcome to the “Honey For Life” FAQs page! Here, we’ve compiled answers to the most common questions about our honey, ordering process, and business practices. Whether you’re curious about the unique qualities of our honey, need information on shipping and returns, or want to learn more about our sustainable beekeeping practices, you’ll find all the details here.
About Our Honey
What types of honey do you offer?
We offer a variety of high-quality raw honey, including Manuka, Jarrah, Marri, and Desert Mallee. Each type has unique properties and health benefits.
What makes your honey unique?
Our honey stands out due to several key factors:
- Happy, Healthy Bees: Our bees are among the healthiest in the world, free from the pests and diseases that ravage other bee populations. Western Australia is one of only two regions globally with disease-free bee populations, ensuring our bees thrive and produce the highest quality honey.
- Pristine Foraging Environments: Our bees forage in pristine, chemical-free environments, ensuring the purity and quality of the honey. This also supports the health of our bees and the biodiversity of the area.
- 100% Raw and Unprocessed: We ensure our honey is raw and unprocessed, preserving its natural enzymes, vitamins, and minerals. This means you get all the health benefits that nature intended.
- High Antimicrobial Activity: Our honey, especially varieties like Manuka and Jarrah, has high antimicrobial activity. This is measured by the Total Activity (TA) rating and MGO (Methylglyoxal) content, making it not only delicious but also beneficial for health.
- Sustainable Beekeeping Practices: We follow sustainable beekeeping practices, ensuring the well-being of our bees and the environment. This includes avoiding the use of chemicals and supporting local ecosystems.
- Quality Assurance: We adhere to strict quality control measures, including regular testing for purity and potency. Our honey is certified by various quality assurance programs, ensuring you receive the best product possible.
- Variety of Unique Honey Types: We offer a diverse range of honey types, each with unique flavours and health benefits. From the medicinal properties of Manuka to the rich, caramel-like taste of Jarrah, there’s something for everyone.
- Transparency and Traceability: We believe in transparency and provide detailed information about the origin and production of our honey. You can trace each jar back to the specific region and even the apiary where it was produced.
These factors combine to make our honey a superior choice for those seeking natural, high-quality, and ethically produced honey.
What is Total Activity (TA) rating?
The Total Activity (TA) rating measures the antimicrobial strength of our honey. A higher TA rating indicates stronger antibacterial properties. Our honey typically has a TA rating of 20+ or higher.
What is MGO in Manuka honey?
MGO (Methylglyoxal) is a compound found in Manuka honey that gives it its unique antibacterial properties. The higher the MGO rating, the more potent the honey.
What is the difference between TA and MGO?
When comparing MGO and TA ratings in honey, it’s important to understand that each rating measures different aspects of the honey’s antibacterial properties. The MGO rating specifically quantifies the concentration of Methylglyoxal, a compound known for its potent antibacterial effects, particularly in Manuka honey. For instance, an MGO rating of 100+ means there are at least 100 mg of Methylglyoxal per kilogram of honey. On the other hand, the TA rating provides a broader assessment of the honey’s overall antibacterial activity, taking into account all antibacterial compounds present, such as hydrogen peroxide and various phytochemicals. A TA rating of 20+, for example, indicates a high level of combined antibacterial activity. While MGO offers a precise measure of one key antibacterial component, TA gives a more comprehensive view of the honey’s overall antibacterial effectiveness. Both ratings are valuable for consumers looking to understand the therapeutic and nutritional benefits of different types of honey.
Can honey crystallize and what to do?
Yes, crystallization is a natural process that occurs in raw honey. It does not affect the quality or taste. To return it to a liquid state, gently warm the jar by placing it in warm water, no hotter than 50 degrees. Never boil honey, or it loses its health benefits.
How should I store my honey?
Store your honey in a cool, dry place away from direct sunlight. There’s no need to refrigerate it.
Is your honey suitable for vegans?
While honey is a natural product made by bees, it is not considered vegan. However, it is a great natural sweetener for those who include honey in their diet.
How do you ensure the quality of your honey?
We adhere to strict quality control measures, including regular testing for purity and potency. Our honey is also certified by various quality assurance programs. For more information on testing please visit our testing page.
Can I use honey as a natural remedy?
Yes, honey has been used for centuries as a natural remedy for various ailments, including sore throats, coughs, and skin conditions. Please take a look at our customer success stories page. However, it is always best to consult with a healthcare provider.
What is the shelf life of your honey?
Honey has an indefinite shelf life if stored properly. Over time, it may darken and crystallize, but it remains safe to consume.
Is your honey organic?
Some of our honey varieties are organically certified by the Organic Food Chain company. We follow B-QUAL best practice standards to ensure the highest quality. Shop our organic honey now>>
Are your bees treated with chemicals?
No, our bees are free from significant diseases and pests, allowing us to maintain chemical-free beekeeping practices.
Is your honey safe for children?
Our honey is safe for children over the age of one. However, it is not recommended for infants under one year due to the risk of botulism.
Can I use honey if I have diabetes?
While honey has a lower glycemic index than sugar, it should still be consumed in moderation. We recommend consulting with your healthcare provider. Our Karri & Jarrah honey varieties are low GI.
Is your honey pasteurized?
No, our honey is raw and unpasteurized to preserve its natural enzymes and nutrients.
Can honey help with allergies?
Some healthcare providers believe that consuming local honey can help with seasonal allergies. However, we recommend consulting with a healthcare provider.
How much is shipping in Australia?
See our shipping policy.
Do you ship internationally?
Yes, we ship our honey worldwide, including to the UK, USA, UAE, Canada, Germany, India, Italy, and more. enter your address at check out for shipping fees. We offer flat rate shipping to all destinations.
How long does shipping take?
Shipping times may vary depending on location. Most shipping outside of Australia will take between 4 - 7 business days.
Can I track my order?
Yes, once your order is dispatched, you will receive a tracking number via email to monitor your shipment. If you haven't received an email please check your junk folder. You can also track your order through our website chat service.
What payment methods do you accept?
We accept major credit cards, PayPal, and bank transfers for your convenience. We also accept Afterpay if you wish to pay off your purchase in instalments.
What is your return policy?
Please see our page returns policy.
Do you offer subscription services?
Yes, we offer subscription services for regular deliveries of your favourite honey. You can choose the frequency that suits you best. When you add a product to cart you can choose the subscription option which gives you a continued 15% OFF and also a special shipping rate.
Can I change or cancel my order?
Please contact our customer service team for assistance, as our orders are generally dispatched same business day.
How can I place a bulk order?
For all information regarding wholesale, export and bulk orders please go to our wholesale enquiries page>>